Review management software for a small business: prices for one location

Every row below is what the vendor's own page said on October 14, 2026. Where the vendor hides the price, the row says so and names the third-party source for the figure. Prices change; if a row looks out of date, the source column tells you where to check.

Posts replies for you means the tool publishes your reply on Google through its own connection to your Google Business Profile. ReviewHand does not do this: it drafts the reply, you read it, and one tap copies it and opens the review on Google so you can paste and post it yourself.

NiceJob Starter sends review requests but does not draft replies; AI Replies is on the $125 Pro plan. Grade.us ties text messaging to a Professional plan and a talk with sales, so do not count on text requests at the $99 Small Business price. Reviewflowz shows only an annual-billed total, so plan on paying for the year. GatherUp's $99 plan is the fullest entry plan in the table: requests, AI drafts and in-app responding.

ReviewHand Free gives you 20 drafts a month and a weekly review check with no card. Pro adds unlimited drafts, a daily check, every new review drafted before you see it, and an email with the reply ready to paste. Neither plan posts the reply for you, requests reviews by text on your behalf, or covers anything but Google.

A platform connects to your Google Business Profile with your permission, pulls in new reviews, and can publish the reply itself. Birdeye says its agent can let 4- and 5-star responses publish on their own while 1- and 2-star reviews wait for your team. NiceJob publishes AI replies each evening unless you turn on approval. Reviewflowz posts automatically or holds for approval. That saves a step on every review, and it matters more the more reviews you get.

The trade is scope and price. The two biggest platforms bundle reviews with texting and other tools, do not publish a price, and are sold on a call. The smaller platforms publish prices between $45 and $125 a month and still ask for Google access.

ReviewHand works from the public listing, so there is no Google login through us and nothing posts without you. It learns your voice from five example replies and never adds details the customer did not mention. You read the draft, change it if you want, and one tap copies it and opens that review on Google. For an owner who wants to see every reply before it goes out, that is the point. For an owner who wants replies handled without touching them, it is a step too many.

You have several locations now or will soon, you want reviews, listings, social posts, surveys and messaging from one vendor, and you want replies published without you reading each one. Birdeye's pricing form starts at 1-3 locations and runs to 1000+, and the product is built for that range. Expect a sales call, a quote instead of a price list, and, going by third-party listings and reviewers, a 12-month term. Our page on Birdeye alternatives has the details and the sources.

Texting customers is the center of how you run the business: review invites by text, a shared text inbox, text marketing and payments by text. Reviews are one product inside that platform, and you respond to reviews from the same inbox. Prices are not published. Our page on Podium alternatives covers what reviewers report paying.

You want automatic review requests by text and email with no contract, and you are fine paying $75 a month for requests alone or $125 for requests plus AI replies that post themselves. NiceJob says AI Replies is designed for positive reviews and that most businesses prefer to write their own replies to negative ones, which is honest and worth knowing before you count on it.

You want one tool at $99 a month that requests reviews, watches many review sites and lets you respond from its dashboard. Grade.us names Google and Facebook for direct replies and ties text requests to a Professional plan in its FAQ; GatherUp includes SMS and email credits and AI-crafted replies at the entry price. Both offer a 14-day trial and 20% off for paying yearly.

You collect reviews on more than Google, for example Trustpilot, Tripadvisor, G2 or an app store, and you want them in one place with AI replies that can post automatically. The $45 per location price is the lowest published entry here, but it is billed annually and request sending costs extra per message.

Google reviews are what you care about, you have one location (or up to ten on Teams), and you want every reply in your own words, read by you, posted by you. Free covers 20 drafts a month. Pro is $26 a month, monthly, and adds the reply-ready email for each new review. Both plans include a printable QR card and request messages to get more reviews.

Do not pick ReviewHand if you need replies posted for you; Birdeye, NiceJob Pro and Reviewflowz say they can post replies on their own, and the other platforms let you reply from their dashboard; we do neither. Do not pick it if you need a text inbox, text marketing or payments; that is Podium's ground. Do not pick it for Yelp, Facebook, Tripadvisor or any site other than Google. Do not pick it for listings management, surveys, webchat or review widgets on your site. And do not pick it above ten locations; Teams stops there, and Birdeye is built for the hundreds.

A quote can be fair, but you cannot compare it from your desk, and the number you are quoted depends on the products you take and the term you accept. Third-party listings that collect quotes put Birdeye's entry plan at $299 per location a month and Podium's Core plan at $399 a month, both on annual terms; Neither vendor publishes these figures, so treat them as estimates. Reviewers on Trustpilot for both companies describe yearly terms and cancellation windows. If you take a call, ask for the term length, the renewal rule, the notice period and the per-location price in writing before you sign.